Privacy Policy

1. Information We Collect

We collect the following information when you use our service:

• Contact Information: Phone number, email address
• Project Information: Video/audio recordings, project descriptions, property address
• Usage Data: Estimate history, timestamps

2. How We Use Your Information

By using our service, you grant us broad rights to use your information, including:

• Generate renovation cost estimates for you
• Verify your identity through SMS/phone verification
• Contact you regarding estimates, consultations, and related services
• Share your project details with construction partners (see Section 3)
• Improve our AI models and services using your submitted content (videos, audio, descriptions)
• Marketing and promotional purposes, including featuring anonymized or attributed project examples
• Training and development of AI algorithms and estimation models
• Internal business purposes including analytics, research, and service optimization

Content License: You grant us a perpetual, worldwide, royalty-free, transferable license to use, reproduce, modify, adapt, publish, and distribute your submitted content (including videos, images, audio recordings, and project descriptions) for any business purpose.

3. Information Sharing & Transfer

We may share or transfer your information in the following ways:

• Construction Partners: We share your project details and contact information with vetted contractors in our network to facilitate quotes and consultations
• Service Providers: Third-party services that help us operate (e.g., Twilio for SMS, Google for storage, cloud hosting providers)
• Business Transfers: In the event of a merger, acquisition, sale of assets, or business transition, your information may be transferred to the acquiring entity as part of business assets
• Affiliates and Partners: We may share information with affiliated companies and business partners for marketing and service delivery
• Legal Requirements: When required by law or to protect our rights and safety

By using our service, you consent to these sharing practices. Your content may be used by us or our successors indefinitely.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Secure database storage
• Access controls and authentication
• Regular security audits

5. Your Rights & Limitations

You have the right to:

• Access your personal contact information (phone, email)
• Request correction of inaccurate contact data
• Request deletion of personal identifiers, subject to our retention rights
• Opt-out of marketing communications (service-related messages may continue)

Important Limitations: Due to the content license you grant upon submission, we retain rights to use your project content (videos, images, descriptions) even if you request account deletion. Deletion requests apply to personal identifiers but not to anonymized or licensed content.

6. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy. This may include indefinite retention of your submitted content (videos, images, descriptions) for business purposes including AI training, service improvement, and potential future use. You may request deletion of your personal contact information, but submitted project content may be retained in our systems.

7. Cookies & Tracking

We use minimal tracking technologies. Our service uses session storage for authentication tokens but does not use third-party advertising cookies.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from minors.

9. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact us through the consultation booking service on our main page or via email at: sa.consultingaepllc@gmail.com